Our Technology & Patents
Product
What is AJ Air-Cell Technology?
AJ Air-Cell Technology uses patented TPU air cells that dynamically shift and adapt to your body, distributing weight evenly across the cushion. Unlike traditional memory foam that creates localized pressure points, our air cells provide consistent, dynamic support that contours to your body for superior comfort.
What materials are used in the cushion?
Our cushions are made with premium TPU air cells, a breathable ultra-mesh fabric top layer, and a Lycra cover. The base features silicone anti-slip grip particles to keep the cushion securely in place.
How much does the cushion weigh?
The AJ Air Mesh Seat Cushion weighs just 0.88 lbs (approximately 400g), making it lightweight and easy to carry between chairs or take on the go.
How do I clean the cushion cover?
The cover is removable and washable. Simply unzip and remove the cover, then hand wash or machine wash on a gentle cycle. Allow it to air dry completely before reattaching.
What size is the cushion?
The cushion measures 17.7" × 17.7" × 2" (45 × 45 × 5 cm), fitting most standard office chairs, car seats, dining chairs, and wheelchairs.
Is the cushion suitable for office chairs, wheelchairs, or car seats?
Yes! The AJ Air Mesh Seat Cushion is designed for versatile everyday use, including office chairs, dining chairs, wheelchairs, car seats, and travel. Its compact and lightweight design makes it easy to use anywhere.
Shipping
How long does shipping take to the US?
Orders are processed within 1–2 business days. Estimated delivery is 5–10 business days depending on your location. Please note that delays may occasionally occur due to logistics or weather conditions.
Can I track my order?
Yes, all orders include tracking. You will receive a tracking number once your order has been shipped.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy. Items must be returned in their original condition — unworn, unused, with tags and original packaging. To initiate a return, please contact us at ajaircushion@gmail.com before sending your item back. Returns sent without prior authorization will not be accepted.
How do I request a refund or exchange?
Contact us at ajaircushion@gmail.com within 30 days of receiving your order. Once your return is received and approved, your refund will be processed within 10 business days. If you have not received your refund after 10 business days, please contact us and we will assist you.
Still have questions?
Feel free to reach out to us at ajaircushion@gmail.com or visit our Contact Us page. Our customer service team is available Monday–Friday, 9 AM–6 PM (GMT+8).